Sharing Passwords Securely

When we need a login to finish your request, share it through a password manager. It keeps the password encrypted, lets you see exactly what we can access, and lets you revoke access in one click when the work is done.

Never send passwords by email, Slack, text message, or a form. A share link from your password manager is fine anywhere; the password itself never is. Those messages sit in inboxes and logs long after the work is finished. If you’ve sent one that way before, change that password.

How To Share A Login With Flowjot

Any password manager with a secure-share feature works. 1Password and Bitwarden are both good choices. If you already use LastPass or another manager, use that.

1. Log in to your password manager
2. If it isn’t saved yet, add the login we need (website, username, password, and any 2FA notes)
3. Open the item and check the details are correct
4. Create a secure share for that item:
   • 1Password: click Share, set the link to expire, choose Only people with specific email addresses, and enter team@flowjot.com. Copy the link.
   • Bitwarden: create a Send for the login, set an expiration and a maximum access count of 1, and copy the Send link.
   • LastPass: click Share, enter team@flowjot.com, and check Allow Recipient to View Password. No link to copy; it arrives in our LastPass.
   • Other managers: use their secure share-link feature if they have one.
5. Paste the share link into your request in the portal (never the password itself), and name the account so we know which login it’s for.

What To Share

• The exact login the request needs, not your whole vault
• The 2FA method if the account uses one (for example, who to text for a code, or a backup code shared the same way)
• Anything unusual about the login, like a separate admin URL

Where the platform allows it, adding team@flowjot.com as a user is even better than sharing a password.

What Happens Next

Once the share arrives, our team picks it up and gets started on your request. If the login doesn’t work or needs a 2FA code, we’ll ask you in the portal.

How To Revoke Access

When the work is done, or any time you want, delete the share or Send in your password manager (or change the password). We don’t need to be told first, but a heads-up in the portal helps us close out any open work on that account.

Don’t Have A Password Manager?

1. Create a free account with Bitwarden or a trial with 1Password
2. Save the login you need to share
3. Follow the steps above